Yes, absolutely. We strive to maintain continuity of care and understand the importance of building a trusting relationship with a specific doctor. There may be times when your preferred doctor is not available and in such cases, an appointment with another doctor may be required.

Preparing your child for their doctor's visit can help if they are feeling nervous. Talk to your child about what to expect and assure them that the doctor is there to help keep them healthy. Bringing a favourite toy or book can also provide them comfort. If your children are older, explaining the importance of health checks might help them understand the process better.

For each visit, please bring your child’s health book or any records of previous visits and vaccinatons. It’s also helpful to bring a list of questions or concerns you might have, as well as a summary of your child's recent health history, such as symptoms, medications, dietary habits, or behavioral changes.

Routine checks and vaccinations are important for monitoring your child's health and development. Generally, appointments are scheduled according to the National Immunisation Program guidelines. However, your doctor may recommend additional visits if needed. You can discuss any aspects of your child's specific health needs with your doctor.

If your child becomes unwell outside of the regular opening hours and you feel it is an emergency, please dial 000. For less urgent needs, consider contacting the WCH Child and Adolescent Virtual Urgent Care Service or visiting an after-hours clinic.